G.U.E.S.T Cigar Service (unit 06)

Description

The Crew Academy’s GUEST and IAMI certified Cigar Service eLearning course is designed to provide comprehensive knowledge and skills in the world of cigar service, through flexible and self paced learning.

Exploring a wide range of topics, the course begins by delving into the rich history of cigars, their cultural significance and the global impact of cigars, gaining a deeper appreciation for their craftsmanship and historical roots.

Participants will develop a rich understanding of the different types of cigars, how to discern the range of flavours and intensities and be able to confidently source, store and make recommendations for cigars based on their guests’ preferences.

Providing a luxury cigar service is a central learning outcome of this course, including mastering the art of cutting, lighting and preparing the cigar for service. Participants will also explore the art of pairing cigars with various beverages, including wines, spirits, and non-alcoholic alternatives.

Our Advanced Cigar Service eLearning course is specially designed to empower career service stewards and stewardesses with the confidence, knowledge and skills necessary to cater to the needs of even the most discerning cigar aficionados.

Your Trainer - Sarah Wood

Born and raised on Canada’s Great Lakes, Sarah spent over ten years working between luxury estates and various superyachts, working her way up to Chief Stewardess on 40-85m vessels.

After moving ashore and working as a consultant for a UK based recruitment and management company, Sarah relocated to Australia with her family and founded a boutique yacht crew recruitment company.

Since joining the Crew Academy team Sarah has been refreshing the interior courses and is excited to share her experience and love for the industry as an IAMI GUEST approved trainer, teaching an assortment of interior courses.

Course Format

Total 4 hours of blended learning; Online allowing students to join from any time-zone and

location

• Video introduction to Unit
• Guided e-learning / Self-study through VLE (2 hours)
• Series of multiple choice knowledge checks throughout course
• Optional 1:1 tuition with trainer
• Online written examination (1 hour)

Required equipment:

• Good internet, computer and printer.

Modules

Topic 1.

Learning Objective: Understands about the history, origins, and production of cigars

• Origins
• Countries
• Production
• Cigar packaging
• Tastes and strengths
• Cigar wrappers
• Cigar shape and size (Vitola)
• Cigar names and brands
• Cigar smoke

Topic 2.

Learning Objective: Understands how to order and purchase cigars

• Ordering and purchasing cigars

Topic 3.

Learning Objective: Understands about the correct storage and handling of cigars

• Storing cigars
• Cigar cutters and cutting tools

Topic 4.

Learning Objective: Understands how to provide proficient cigar service

• Cutting a cigar
• Serving and presenting cigars to guests
• Lighting a cigar
• Common drink and cigar pairings