HR, Recruitment & Retention (The Crew Academy)

Description

Human Resources in yachting is in need of an upgrade. Our GUEST-accredited Human Resources & Crew Wellbeing Course, designed for superyacht crew management, to implement robust HR practices which prioritise success and crew wellbeing.

In this course, you'll learn about Maritime Conventions, Health & Safety, Security Policies, and the importance of following Yacht Standing Orders and an Ethical Code of Conduct. We'll cover crew contracts in line with Maritime Labour Convention standards, and the process for ensuring crew qualifications and certifications.

The course includes practical guidance on creating job descriptions, effective interviewing techniques for hiring, and induction processes for new crew members. You'll also learn about fostering positive employee relationships, performance management, and identifying training opportunities.

A key focus will be on crew well-being, teaching you how to support their mental, emotional, and physical health, which is crucial for both the crew's welfare and the yacht’s smooth operation.

By the end, you will be equipped to manage your crew with an emphasis on professionalism, compliance, safety, and support, promoting a well-run and contented work environment. 

Course Structure

Modules

Module 1 - The purpose, aims and relevancy of maritime conventions and codes for health & safety, and security.

Module 2 - The purpose, role and responsibilities of human resources and HR administrations.

Module 3 - The recruitment and selection process, and effective interview techniques

Course Format

Approximately 12 hours of blended learning which takes place online, allowing students to join from any time-zone and location.

• 3 x live 2-hour lectures
• Guided eLearning through Virtual Learning Environment (8 hours)
• Series of multiple-choice knowledge checks throughout course
• Practical assessment comprising of:
• 3 research assignments
• Online written examination (1 hour)

Key Takeaways

At the end of the course, participants will come away with a GUEST-accredited qualification which forms part of the Yacht Chief Steward/ess GUEST CoC.

After completing the course, you will officially be part of our alumni community and will have free access to our Mental Health courses for free as well as discounts on other courses such as Management & Leadership for Crew.