HR, Recruitment & Retention (The Crew Academy)

Description

The Crew Academy’s Recruitment & Retention course is designed to equip you with the knowledge and practical skills to recruit, retain, manage and develop crew.

Participants will explore key aspects of recruitment, interview techniques, onboarding and induction, performance management, employee development and change management.

With a decade of experience recruiting yacht crew in our sister company, The Crew Hunter, we are dedicated to making the yachting industry a better place to work.

Course Structure

Course Format

Flexible eLearning course allowing you to study from any location and timezone.

• 2-3 hours guided learning through our Virtual Learning Environment
• Access to 3 x live one-hour lectures (optional)
• Series of multiple-choice knowledge checks throughout course

Modules

Module 1 - Recruitment

• Deciding to Recruit: Understanding the need for recruitment.
• The Beginning: Initial steps in the recruitment process.
• Job Description: Crafting effective job descriptions.
• Person Specification: Identifying required qualifications and skills.
• Choosing an Advertising Approach: Strategies for reaching potential candidates.
• Reviewing Candidates: Evaluating applicant qualifications and suitability.

Module 2 - Interviews and Beyond

• Building Your Team: Considerations for assembling an interview panel.
• Interviewing: Techniques for conducting effective interviews.
• Exploring Other Areas: Additional assessments beyond traditional interviews.
• Induction: Onboarding procedures for new hires.

Module 3 - Performance Management, Training and Development

• Performance Management: Establishing performance standards and goals.
• Annual Appraisals: Conducting comprehensive yearly performance reviews.
• Mid-Point Appraisal: Evaluating progress midway through the appraisal period.
• End of Year Appraisal: Assessing performance at the end of the appraisal cycle.
• Managing Discipline and Grievances: Addressing employee conduct and grievances.
• Training and Development: Identifying and providing opportunities for skill enhancement.
• Personal Development: Encouraging employees' professional growth and advancement.

Module 4 - Exit

• Exit: Procedures for managing employee departures.
• Change: Navigating transitions within the organisation.

Key Takeaways

On completion of the course, participants will be awarded with a TCA certificate in Recruitment & Retention.