Summary
An excellent opportunity has arisen for an experienced Head of Hospitality to join an established service team within a prestigious hedge fund environment in Mayfair. This role will suit a polished, service-driven professional, ideally with a background in superyachts, UHNW private service, or luxury hospitality, who thrives in a front-of-house leadership position and values consistency alongside high standards.
Based on-site, the Head of Hospitality will lead the front-of-house operation alongside the head of service, ensuring an exceptional level of service is delivered at all times. The role is highly client-facing and requires discretion, professionalism, and the ability to build strong relationships with internal stakeholders. You will lead by example on the floor while supporting the management and development of a team of approximately 11 hospitality staff across the pantry and front-of-house areas.
The position offers an attractive and structured schedule, working Monday to Friday, initially 6:30 am – 2:30 pm, transitioning to 9:00 am – 5:00 pm once fully trained. There are no weekends and very limited evenings, providing an excellent work–life balance while maintaining a refined, luxury service environment.
DUTIES TO INCLUDE, BUT NOT LIMITED TO:
· Leading and overseeing front-of-house hospitality operations alongside the head of service
· Managing and motivating a team of approximately 11 staff members
· Ensuring consistently high standards of service aligned with UHNW and yacht-style service expectations
· Liaising closely with clients and internal stakeholders in a discreet and professional manner
· Assisting with staff rotas, scheduling, and day-to-day team organisation
· Supporting the onboarding and training of new team members
· Coordinating meeting room setups and service for meetings and events
· Managing hospitality-related administration, emails, and reporting
· Taking a hands-on approach on the floor and within the pantry as required
ESSENTIAL CRITERIA:
· Proven experience in a hospitality leadership role
· Background in luxury hospitality, UHNW private service, or superyacht service strongly preferred
· Experience leading and managing service teams
· Hands-on, proactive, and confident, leading by example
· Excellent communication and interpersonal skills
· High energy, professional, and well presented
· Strong organisational skills with good IT literacy
· Kind, calm, and boundaried leadership style
· Able to take initiative and problem-solve independently
· Eligible to live and work in the UK
· Excellent, checkable references
