Summary
DYNAMIC BUTLER/HOUSE MANAGER FOR UHNW FAMILY IN LONDON
Location: Central London
Contract: Full-time, Permanent
Salary: Depending on Experience
Status: Live-out
A high-profile UHNW household is seeking a professional and experienced Butler/House Manager to join the team. Based in London, the candidate will be required to travel at short notice, primarily to Switzerland and occasionally to other international destinations.
The ideal candidate will be formally trained and capable of delivering an exceptional level of service. When the family hosts guests, service will be formal and polished; however, when it is just the family in residence, they prefer a more discreet and informal style of service, with the Butler/House Manager available on call as needed. Alongside service duties, this role incorporates full house management responsibilities.
The successful candidate will be responsible for creating staff schedules and managing a team of housekeepers to ensure the smooth day-to-day running of the household. They will liaise regularly with the family’s property management company to coordinate household maintenance and projects, while also managing contractors and service providers to ensure work is completed to a high standard. The Butler/House Manager will report directly to the family’s Properties Manager and must be highly organised, proactive, and service-oriented.
When the principals are in residence, the Butler/House Manager will work a later shift to accommodate evening table service. During times when the principals are away, the schedule will revert to a standard Monday to Friday working week. An EU passport would be highly advantageous due to the need for regular short-term travel within Europe throughout the year.
DUTIES TO INCLUDE BUT NOT LIMITED TO:
· Provide front-of-house service for guests, including table service and drink preparation
· Set and serve formal and informal meals with immaculate presentation
· Oversee daily operations of the residence and act as the main point of contact on-site
· Manage and create schedules for a team of housekeepers
· Liaise regularly with the management company to coordinate maintenance and household projects
· Manage contractors and service providers to ensure works are completed to the highest standard
· Maintain household manuals, inventories, and operating procedures
· Ensure all household systems (security, AV, lighting, HVAC) are functioning optimally
ESSENTIAL CRITERIA:
· Prior experience in a similar role within UHNW private households
· Formally trained Butler with excellent table service and cocktail-making skills
· Highly organised, proactive, and discreet
· Well-presented and highly professional
· Strong leadership and team management skills
· Proven longevity and commitment in previous employment
· Willing and able to travel at short notice
· Fluent in English, intermediate French would be a bonus
· Excellent checkable references
