Summary
Location: Mayfair, London & International
Contract: Full-Time, Permanent
Salary: £60,000 per annum + Benefits
Status: Live-out
Do you have experience working in teams within the UHNW sector and an interest in transferring your skills into private households? If you are passionate about working within a team to deliver the finest personal service, fulfilling not only all Client requests but unexpressed wishes and needs, this could be the ideal opportunity for you.
We are looking for authentic individuals who take pride in delivering service from the heart, with a humble and discreet approach to proactively exceed Client expectations. Team membership with an understanding of anticipatory and intuitive service are prerequisites for this role and whilst aviation or yachting experience is desirable, it’s the right character and motivation for this important service role that is most essential.
This is a unique opportunity to transfer your skills into private households, without the typical compromise of starting from the bottom. You will be part of a talented small mobile team, dedicated to providing 5-star exceptional service across our UHNW Client’s growing portfolio, within beautiful residences located in London and abroad. Team membership to each residence is key to the success of your role.
Working as part of a team alongside the House Manager in each residence, paying attention to the small, thoughtful details that show you are really in tune with the Client’s preferences and ensuring each visit is a truly bespoke experience, this is a fabulous opportunity to join a family orientated team with long standing and dedicated employees. Travel is required as part of the role, so it is essential that candidates are flexible and able to travel and be on standby when required.
Peak season periods are the months of December, June, July & August when you will be busy travelling for the Client and delivering services with your team – during this period you will have 1 day off per week with accommodation, food & travel expenses provided. Shifts patterns would be either 7am-5pm or 11am-9pm. For the remainder of the year, rotations are 2 weeks on standby, 2 weeks off. It is forecasted that you would be called for at least half of standby duties, but you would be expected to be available at all times during your standby period – standby shifts are 7am-7pm.
DUTIES INCLUDED, BUT NOT LIMITED TO:
• All food services
• Attending to butler calls
• Arabic tea & coffee services
• Master bedroom housekeeping oversight
• Wardrobe organisation and oversight
• Fresh fruits, refreshments & Client fridge care
• Guest & drinks services
• Polishing silver, care of table linens & service ware
• Helping with the smooth running of events and client service
• Floral arrangements
• Running errands and shopping
ESSENTIAL CRITERIA:
• Prior service experience within a similar role
• Team membership and a can-do, positive approach
• Ability to multitask
• Service orientated
• Warm, empathetic and professional
• Optimistic explanatory style
• Strong eye for detail and well presented
• Well spoken with fluent English
• Flexible and travel-ready
• Excellent checkable references
• The right to live and work in the UK
