Superyacht Interior Course

Interior Yacht Management Program Service Arts Certification - Course #806

This 2 day course is ideal for the Chief Steward/ess serving onboard a large Private or Charter Yacht. This program is designed to ensure five star service at the management level. This course complements course #804.

Prerequisite:

As the service fundamentals covered in the Introductory 803 / Intermediate courses will not be repeated in this management level program, it is recommended that you take level one and two courses first before taking this program as an introduction to the operational level of service or as a review if you have had similar training before.

If your experience is appropriate to the management level and former training is current, you may be assessed to enter at the management level.

Syllabus:

Test out Knowledge

Overview of Materials

Discuss strengths and weaknesses

Chief Steward(ess) Responsibility & Style

Vessel Duties & Training Crew for your vessel / Vessel Familiarization

Reading Characters

Creating Team work and Good communication

Encouraging & Discouraging Specific Traits

Difference between supervision and micro management

Creating job descriptions, rules and regulations

Scheduling with your owners and guests lifestyle and crew

Paperwork Preparation

Interviewing Crew - Information to Give and not to give

Working & integrating New Crew

Crew Problems - Keep or Terminate

Inventories, Lists and Charts

Bookkeeping & Budgeting

Preparing for Sea, Shipyard, and Vendors

Other fears and questions