Summary
Job Title: Senior Service Stewardess
Location: ABU DHABI
Summary:
Seeking a highly motivated and experienced Senior Service Stewardess to lead the service team and ensure exceptional guest experiences on board. This role requires strong leadership, a passion for hospitality, and a commitment to maintaining the highest standards of service and cleanliness.
Responsibilities:
- Team Leadership:
- Supervise, train, and mentor junior stewards, fostering a positive and productive work environment.
- Service Excellence:
- Oversee all aspects of guest service, including food and beverage service, table settings, and special requests, ensuring seamless and memorable experiences.
- Cleanliness and Maintenance:
- Maintain impeccable standards of cleanliness and organization throughout guest areas, including cabins, dining areas, and common spaces.
- Inventory Management:
- Manage and maintain inventory of service-related items, ensuring adequate supplies are on hand at all times.
- Guest Interaction:
- Interact with guests professionally and courteously, addressing inquiries and resolving any service-related issues promptly and effectively.
- Collaboration:
- Work closely with other departments (e.g., galley, housekeeping) to coordinate service delivery and ensure smooth operations.
- Safety and Security:
- Adhere to all safety and security protocols, participating in drills and ensuring the well-being of guests and crew.
- Special Projects:
- Assist with special projects, such as event planning and execution, as required.
Qualifications:
- Minimum of 3-5 years of experience as a stewardess, with experience in a senior or supervisory role.
- Proven leadership and team management skills, with the ability to motivate and guide a team.
- Strong knowledge of service standards, including food and beverage service, table settings, and guest interaction.
- Excellent communication and interpersonal skills.
- Exceptional organizational and multitasking abilities.
- Proficiency in English; additional languages are a plus.
- Prior experience in the yachting industry is highly desirable.
- First aid and safety certifications are preferred.
Skills:
Team Management, Inventory Management, Guest Service, Communication, Problem-Solving, Conflict Resolution, Attention to Detail, Time Management, and Adaptability.