Summary
Love the water? Passionate about hospitality? Join us as a Chief Stew, leading our Member experiences in luxury destinations around the East Coast!
We are dedicated to providing our Members with unmatched experiences on the water, operating over 90 Yachts in 33 harbors, and offering a range of products including Day-boating, Sport-fishing, Overnight Cruising, and more. The Stew Ambassador enhances the member experience through harbor expertise and knowledge, 5 star hospitality and exceptional on board service. Stew Ambassadors are expected to have a high level of hospitality and provide top level service to our members and their guests on and off the water. When on board a vessel, the Stew Ambassador becomes the host for the member’s outing. They serve as ambassadors for the company with members in each harbor of oversight. We are seeking Stew Ambassadors to serve our markets in NYC, Greenwich, CT, Hamptons, NY, and Nantucket, MA for our Summer 25 Season (May-October) with the ability to work year-round, traveling to FL to serve our Winter markets November-April.
What We Offer:
- Competitive Salary
- Travel and Seasonal Housing Allowance: We support your relocation needs with comprehensive travel and housing benefits.
- Paid Vacation: Enjoy time off, because we value a work life balance.
- 401k Retirement Plan: We offer 401k contribution opportunities with a competitive 401k employer match.
- Eligibility for an Annual Bonus
- Health Insurance Plan: Comprehensive coverage for you and your family’s peace of mind.
- Ongoing Training and Professional Development: We invest in your growth, offering opportunities to advance your skills and career.
- Telephone reimbursement: Chief Stews are eligible to receive a monthly phone reimbursement or utilize a company provided tablet.
Key Responsibilities:
Stew Ambassador Role Dockside:
- Deliver 5-star hospitality with a deep understanding of the harbor, its amenities, restaurants, outing options and special events
- Gain a deep understanding of the Day-boating experience and identify product gaps in current offerings
- Welcome Members at dock, and serve as an ambassador for the company with Members in each harbor of oversight,
- Work in partnership with the Member Services team to offer Member experience opportunities as well as handle Member complaints
- Assist Sales and Events team with discovery days, demos, and events
Stew Ambassador Role Onboard:
- Welcome Members on board, assist with their belongings/bags, and discuss itinerary and timing for trip activities
- Provide food and beverage service to Members & keep the vessel neat and clean
- Host and entertain the Members and their guests
- Posses a high level of knowledge of our cruising areas, and be able to discuss with Members and guests
- Assist Captain with keeping watch during tubing, swimming, paddle boarding, snorkeling fishing activities
- Assist Captain with cleaning vessel post outing
Additional Skills & Requirements:
- Minimum of two years of hospitality experience in fine dining, hotel, yachting, and/or country club environment
- Ability to thrive in a fast-paced environment, critical thinker and problem solver.
- Strong communication skills, energetic, and personable
- Bartending experience is preferred
- Maritime experience is preferred
- Live within a commutable distance to one of our hiring markets: Greenwich, CT, The Hamptons, Nantucket, MA and NYC
If you are passionate about hospitality and member experience on and off the water, and are eager to contribute to our continued success; you are encouraged to apply.