G.U.E.S.T/ IAMI Advanced Leadership (unit 22)

Enhance your leadership prowess with our Advanced Leadership Module tailored for Chief Stewardesses and heads of the Interior departments. This course is designed for a senior position onboard, focusing on developing the knowledge and skills needed to effectively lead individuals and department teams. Participants will delve into topics such as motivating teams, effective communication, performance management, resource management principles, and conflict resolution.

This module offers a comprehensive approach to mastering the challenges of senior positions in the yachting industry.

Duration: 2 sessions or 1 intensive session

Self-Studt: 20 hours

Course Structure

• Importance of Communication with guests and Team
• Challenges of communication on board
• Elements of effective communication
• Listening to positions and being an empathetic leader
• Communication styles 
• Constructive feedback
• Mentoring definition
• Mentor role principles of guidance
• Differences between Mentoring, Management and Coaching
• Key Components of an Effective Mentoring
• Mentoring theories/models

Useful Information

There is a possibility to do the Chief Steward/ess package courses to obtain the CoC certificate. For more information contact us or check our website.

Methodology:

• Access course content 24/7 online
• Attend on-class sessions at International Luxury Training.
• Learn through practical experience with expert demonstrations.

Certificate:

• Receive a diploma certificate from the IAMI Guest Program.
• Courses certified by IAMI and G.U.E.S.T. Program.

Requirements:

• Fluent in English
• Minimum age 18.

Assessment Process:

• Demonstrate skills practically.
• Complete final exam and assignments for assessment.

Payment Method

• A 40% payment will be made in advance for booking reservations
• The remaining amount must be transferred 4 days before the module starts. Instructions will be provided.