Crisis Management & Human Behaviour

The STCW Crisis Management & Human Behaviour course is aimed at crew members with responsibility for passenger safety in emergency situations.

Course Structure

This course makes up part of the mandatory training for senior crew and key personnel, and will equip you with the skills to manage emergencies, deliver effective crowd control and understand human behaviour.

On this one-day course, you will focus on four key areas essential to ensuring crowd and passenger safety in an emergency.

• Planning and Procedures
• Managing Emergency Response
• Managing Passengers and Personnel
• Effective Communication

Useful Information