1,199 EUR (€)
EnquireSchool VIP Service School
Location Primero Planta, Palma de Mallorca
Duration 5 day(s)
Dates Contact for more info
Accommodation None Included
Designed to introduce the entry level stewardess/steward to working on yachts and the world of yachting. Everything you will need to know to work and live onboard as well as communicate and interact with the guests. How to clean and care for the yacht, covering all aspects of housekeeping, bed and heads as well as laundry
Aimed at crew new to the industry.
Course Structure
Introduction to Yachting:-
Demographics of the industry & yachts
Basic Seamanship and terminology
Life on a yacht
Departments and hierarchy
Role of the interior department and crew
Guidelines for your job search
Personal presentation
Communication skills
Introduction to Guests:-
Etiquette
Cultural Differences & Religious Influences
Titles and Forms of Address
Introduction to Interior Crewing and Housekeeping:-
Your role as an interior crew member
Guest Protocol
Cleaning on board and standards expected
Cleaning methods and products
Bed Making
Bathroom Cleaning
Guest Areas
Wardrobe care
How to clean and care for different materials and surfaces
Laundry duties
Safety